Night Auditor

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

As Night Auditor, you will undertake the following duties:

• Assist the Night Manager in cross checking and balancing work completed during the day
• Maintain accurate guest accounts
• Assist with night maintenance /cleaning and guest requests as needed
• Ensure all diary events, flats and specials are actioned
• Ensure an accurate cashiering balance is performed at the completion of shifts
• Ensure security procedures are maintained according to policy
• Liaise closely with housekeeping on information relating to rooms and lost property
• Ensure guest registration forms are completed correctly
• Ensure all account postings are accurate and necessary paperwork is completed.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night
  
  

Qualifications

• Have a good level of computer literacy - Excel and Opera Cloud
• Be analytical and possess an eye for detail
• Able to maintain strict security procedures to ensure guest confidentiality and safety
• Adaptable with a guest centric mindset
• Must have previous experience in a similar role
• Flexibility to work overnight shifts.
  
  

Additional Information

experience is an asset

Prior experience working with Opera or a related system

Fluency in English

additional languages are a plus

Your Team And Working Environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.