Human Resource Manager

Responsibilities:

• Recruitment & Onboarding:
• Lead the recruitment process, including job postings, candidate screening, interviews, and hiring.
• Develop and implement effective onboarding programs to ensure the smooth integration of new employees.
• HR Structuring & Management:
• Design and implement HR policies and procedures that align with the company’s goals.
• Maintain and update employee records, ensuring compliance with legal and regulatory requirements.
• Manage employee relations, including conflict resolution, disciplinary actions, and performance management.
• Operational Manuals & Training:
• Develop, document, and update operational manuals for various business processes.
• Create and implement training programs to enhance staff skills and ensure alignment with company standards.
• Monitor and evaluate training effectiveness and make necessary adjustments.
• Invoicing & Payment Follow-Up:
• Prepare and send invoices to clients in a timely manner.
• Follow up on outstanding payments and ensure timely collection.
• Maintain accurate records of all financial transactions.
• Customer Management:
• Oversee customer relations, ensuring high levels of satisfaction and addressing any issues promptly.
• Work closely with the sales and operations teams to deliver excellent service to clients.
• Business Operations & Services:
• Provide support in other business operations, including consulting services and cloud kitchen management.
• Develop and implement strategies to improve operational efficiency and service delivery.
• Additional Responsibilities:
• Collaborate with management to identify areas for improvement and contribute to the overall growth of the business.
• Handle any other relevant duties as required by the business.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in an HR role, preferably within consulting or hospitality sectors.
• Proven experience in recruitment, HR management, and training development.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and HR software.
• Ability to work independently and as part of a team.

Key Skills:

• Recruitment & Talent Acquisition
• HR Policy Development
• Operational Manual Creation
• Training Program Development
• Invoicing & Financial Management
• Customer Relations Management
• Business Operations Support