Information Communication Technology Project Manager

Company Description

The Nigerian Insurers Association (NIA) is at the forefront of driving innovation within the insurance industry in Nigeria. We are looking for an experienced and forward-thinking progressive IT Project Manager to lead high-impact projects, optimize value, and achieve profitability. This role is crucial in ensuring seamless API integration across insurance platforms, maintaining strong customer relationships, and aligning projects with strategic industry goals.

Role Description

The IT Project Manager will oversee the end-to-end management and implementation of key IT projects for the NIA that interfaces with insurance companies, government agencies at various levels in Nigeria. This role demands strong managerial skill, a strategic approach to customer relationships, and technical expertise in API integration. The ideal candidate will focus on profitability, ensuring the project achieves its full value proposition and delivers optimal customer satisfaction.

Key Responsibilities

• Programme Leadership: Drive the successful execution of the NIA IT project, managing multiple stakeholders, including clients, vendors, and internal teams, to achieve project milestones.
• Profitability Focus: Strategize and implement cost optimization and revenue-generating initiatives to ensure the project is profitable, balancing resources with project value.
• API Integration and Scalability: Oversee the seamless integration and scaling of APIs across insurance platforms, ensuring alignment with project requirements and industry standards.
• Customer Relationship Management: Build and maintain strong customer relationships, focusing on client satisfaction and long-term engagement.
• Vendor Management: Manage vendor contracts and SLAs, ensuring deliverables are met on time and within budget, negotiating terms as necessary to optimize project outcomes.
• Data-Driven Project Oversight: Use data insights to monitor project performance, including profitability, customer satisfaction, and adherence to timelines, and adjust strategies to enhance results.
• Regulatory Compliance: Ensure all project elements adhere to industry regulations and standards, maintaining up-to-date knowledge of compliance requirements in the insurance sector.
• Cross-Functional Collaboration: Work closely with senior management and other departments within the NIA to align the project with organizational goals and broader strategic objectives.

Qualifications

• Education: Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field.
• Experience: Minimum of 5-8 years in program and project management, with a focus on business analysis, IT implementation, and customer engagement in the insurance or financial sector.
• Technical Skills: Hands-on experience with API integrations, project management tools, and data analytics platforms.
• Customer Management: Demonstrated expertise in building and managing key customer relationships to enhance satisfaction and project alignment with customer needs.

Preferred Certification:

• CBAP (Certified Business Analysis Professional) or PMI-PBA – to demonstrate advanced business analysis expertise.
• Information Technology and Project Management skills (PMP (Project Management Professional) or PRINCE2 – for strong project management skills.
• Experience in Program Management
• Proficiency in Project Planning
• Strong Stakeholder Management abilities
• Excellent communication and leadership skills
• Ability to work effectively in a team environment
• Relevant certifications in Project Management or IT
• Knowledge of the insurance industry is a plus

Desired Skill and Competencies:

• Strategic Financial Acumen: Ability to optimize costs, assess ROI, and drive profitability.
• Advanced Communication Skills: Exceptional written and verbal skills for managing client relationships and cross-functional collaboration.
• Technical Understanding: Strong knowledge of API development, integrations, and data-driven decision-making.
• Customer-Centric Approach: Focused on ensuring high customer satisfaction and value delivery.
• Analytical Mindset: Proficient in analyzing data to measure project impact, profitability, and customer success.

Why Join Us:

• Be part of a transformative project with the potential to shape the Nigerian insurance sector.
• Collaborative work environment focused on growth and innovation.
• Competitive compensation and benefits package.

Application Instructions:

Interested candidates send their CV to info@nigeriainsurers.org and d-ogunsiji@nigeriainsurers.org

on/before 10 December 2024