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Account Officer (Commercial Bank)

Worknigeria

NGN Confidential
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Job Description/Requirements

Job Title: Account Officer ( Retail Sales)

Reports to: Branch Manager

Job Grade: BO

Locations: Lagos, South East, South West, South South (Delta, Edo, Bayelsa, Portharcourt, Cross Rivers, Akwa-Ibom)

Job Summary

Our client, a leading commercial bank in Nigeria, is hiring Account Officers. The ideal candidate will be responsible for relationship management account opening, deposit mobilization, loan creation/loan book review, channels adoption/activation, account reactivation and revenue generation.

Duties/ Responsibilities:

  • New Business Development/Account acquisition
  • Customer Engagement (Physical and Virtual)
  • Existing Business Relationship Management. (Cross/Up Selling)
  • Channel Optimization
  • Liability Generation (CASA & FD)
  • Risk Asset Creation
  • Credit processing and Appraisals
  • Close Monitoring of Credit relationships and loan recoveries
  • Achieving set Financial and Non-Financial Targets
  • Merchant/Agent onboarding
  • Perform other duties as assigned by the Branch Manager
  • KPI
  • Attend Early Morning Sessions (EMS)
  • Review of Top 20 customers' account activities
  • Monitor Volume Movement
  • Visit 5 customers
  • Call 15 customers
  • New account acquisition
  • Account Funding
  • Channel Adoption/Activation
  • Customer Complaint Resolution
  • Report rendition call memo, etc
  • Cheque confirmation


Qualifications/Requirements

  • Bachelor of Science or Masters degree in any related field
  • Good Customer Service / Relationship Management
  • Strong selling/negotiation skills
  • Strong Financial Analysis / Interpretation capabilities
  • Good presentation skills
  • Effective communication skills
  • Credit Appraisal skills
  • Team player
  • Innovation
  • Entrepreneurship
  • Analytical/Problem solving skills
  • Self-Management
  • Interpersonal Skills


Salary: 10 million- 14 million per annum gross

Method of Application: Interested and qualified candidates should forward their CVs to careers@worknigeria.com using the job title and location as the subject of the email.

































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