IT Business Analyst and Documentation Expert

Responsibilities:

• Collaborate with business stakeholders to gather, document, and analyze business requirements for IT systems and processes.
• Conduct thorough analysis of business needs and translate them into detailed functional and non-functional requirements.
• Develop business process models and workflows to identify areas for process improvements and optimization.
• Facilitate discussions with stakeholders to review and refine requirements, ensuring mutual understanding and alignment.
• Work closely with development and technical teams to ensure business requirements are translated into effective solutions.
• Perform feasibility studies and prepare project scoping and impact analysis documents
• Support user acceptance testing (UAT) by ensuring that systems meet business requirements.
• Create and maintain essential documentation such as business requirements documents (BRD), system requirements specifications (SRS), functional design documents (FDD), and technical architecture diagrams.
• Develop user guides, training materials, and operational manuals for both technical and non-technical users.
• Write comprehensive proposals for IT projects, addressing business needs, technical solutions, project timelines, and cost estimates.
• Ensure that proposals are clear, professional, and aligned with the company's strategic objectives.
• Draft professional letters, memos, and internal communications on behalf of the IT department to stakeholders, management, and other departments.
• This includes drafting communications for key project updates, IT initiatives, or policy changes.
• Prepare project status reports, progress updates, and performance metrics for management and stakeholders.
• Ensure that reports are timely and provide insights into project milestones, risks, and key decisions.
• Manage formal business correspondence related to project initiation, changes, and closure, ensuring clear and effective communication.
• Maintain project-related documentation, including timelines, workflows, and procedures, and ensure all documentation is up-to-date and accessible for all team members.

Requirements:

• Minimum of a HND/BSc. in a relevant course of study.
• 3 years of working experience as an IT business analyst.
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