Kitchen Manager
Rekrut Consulting
Hospitality & Leisure
Job Summary
Our client, a prominent online restaurant, urgently seeks an experienced Kitchen Manager to deliver top-notch customer service and satisfaction, driving the restaurant’s reputation and profitability. This role is ideal for a passionate and creative professional who understands the online dining landscape and can adapt to a dynamic marketplace. The successful candidate will work closely with the owners and staff to shape an outstanding customer experience and elevate the restaurant’s online presence.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Train and supervise kitchen and service staff to maintain high standards.
- Promote and market the business through online customer engagement and creative social media content.
- Manage inventory and oversee stock levels to ensure smooth operations.
- Prepare and manage staff schedules for optimal coverage.
- Address and resolve online customer inquiries and complaints via Instagram and WhatsApp.
- Compile and present sales reports to inform business strategy.
- Maintain financial and statistical records to monitor business health.
- Improve business processes to enhance restaurant growth and profitability.
- Handle all administrative tasks and paperwork.
- Build relationships with customers, staff, and suppliers to foster a collaborative environment.
Requirements:
- A degree or HND in Business Studies, Management, Hospitality Management, or related fields.
- Strong customer service skills, commercial awareness, and organizational skills.
- Excellent interpersonal, communication, and problem-solving skills.
- Proficient in teamwork and online marketing tools for targeted outreach.
Benefits:
- Performance-based bonus (25%–120% of monthly pay)
- Free daily lunch
- 13th-month pay
- Christmas gifts
Location: Ogudu, Lagos, Nigeria
Remuneration: NGN 100,000 Monthly
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