Relationship Manager - Commercial Banking, Lagos at First Bank

Duties & Responsibilities

• Book quality assets and ensure effective portfolio monitoring for early detection of defaults.


• Work closely with the Business Manager in the execution of the team’s functions and activities.


• Champion the drive for deposit mobilization and trade transaction


• Provide the best customer service available in the industry.


• Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas.


• Assist in Transaction Memos and provide relationship background and financial information support, as necessary.


• Provide support in the structuring of credits in line with business potentials.


• Manage and deepen relationships with existing and prospective customers.


• Win new accounts and resuscitate dormant relationships.


• Market the bank’s products to meet customer needs.


• Initiate development of products required to meet customer needs.

Education

• Minimum Education: First Degree or its equivalent in any discipline preferably business-related.


• Higher Degrees and relevant Professional Certificate will be an added advantage.

Experience

Minimum experience – 3 years relevant banking (marketing and credit) experience

Knowledge

• Good Knowledge of the business environment


• Credit/Risk Management


• Banking structure, policies, and procedures


• Customer Service


• Strategic Business Planning

Skill/Competencies

• Negotiation skills


• Strong networking and relationship


• Management skills


• Reasoning and analytical skills


• Deal structuring skills


• Strong credit and marketing skills


• Excellent people management skills


• IT and Computer appreciation


• Communications skills (written and oral)


• Portfolio Management


• Credit Assessment and Structuring


• Marketing/ Sales


• Business/ Product Development


• Customer Relationship Management


• Budget Planning & Control


• Financial Analysis Business


• Operational Strategy