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Loan Officer

The Concept Group

NGN Confidential
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Job Description/Requirements

Job description

About the job


Company Description


Rosabon Financial Services (RFS) is an award-winning member of the Concept Group licensed by the Central Bank of Nigeria, CBN on April 22, 1993 to provide loans, leases and investments to eligible individuals, SME businesses and Corporate Organizations (medium and Large).


Role Description


The Rosabon sales Executive will be tasked with the responsibility of selling various loan products. He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner. The Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments). He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.


Duties and Responsibilities


* Evaluate credit worthiness by processing loan applications and documentation within specified limits

* Interview applicants to determine financial eligibility and feasibility of granting loans

* Determine all applicable ratios and metrics and set up debt payment plans

* Communicate with clients either to request or to provide information

* Justify decisions (approvals/rejections) and report on them

* Complete loan contracts and counsel clients on policies and restrictions

* Review loan agreements to ensure that they are complete and accurate according to policy

* Update account records, Compute payment schedules and transactions on ERP

* Confer with underwriters to aid in resolving loan application problems.

* Update job knowledge on types of loans and other financial services

* Assess customer needs, explore all options and introduce different types of loans

* Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish

quotas

* Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the

underwriting process

* Operate in compliance with laws and regulations and adhere to lending compliance guidelines

* Deposit mobilization to meet set targets


Key Performance Indicators


* Meet Set Monthly loan and investment Targets

* Reduced number of Non-Performing loans

* Customer retention rate of minimum 90% across loan and investment products


Qualifications/Requirements


* Proven working experience as a Loan Officer

* Familiarity with computers and banking applications/software

* Solid understanding of direct/indirect lending products and practices

* Customer satisfaction orientation and sales competencies

* Ability to work in a goal oriented environment and meet set target

* BS degree in finance, economics or a related field


Note: interested candidates should send their CVs to careers@conceptgroup-ng.com, using the job title as the subject of mail.











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