Loan Recovery Officer
Credility Fin Services Limted
Accounting, Auditing & Finance
Skills Required
Good Communication Time Management Team Player Multi tasking Disciplined Well organisedJob Summary
We are hiring Loan Recovery Officers to help in reminding customer about their loan due date and how to repay. Our loan recovery officer use industry standard and comply with company policy. This role is perfect for someone who enjoys calling, Chatting with people. 2% Commission based for every loan recovered after target is met. We reward handwork
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Call old and new users of our app to remind them of their loan due dates.
- Explain how our platforms work and the benefits of repaying on time.
- Assist people with registration and using our app
- Answer questions in simple and clear terms to ensure understanding.
- Demonstrate how to use our platform using smartphones.
- Keep accurate records of day-to-day interactions with customers assigned to you.
- Ensure the App registration process is smooth and stress-free for new users.
Requirements:
- No technical skills are required, but basic knowledge of smartphones and websites is important.
- Must be friendly, confident, and comfortable speaking with people.
- Ability to explain things clearly and answer common questions.
- Reliable, well-spoken, and capable of keeping organized records.
- Willing to undergo training before starting the role.
- Proximity to Akoka is most preferred
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