Manager

Responsibilities:

• Oversee daily operations, including opening/closing procedures.
• Maintain inventory levels and manage stock ordering and restocking processes.
• Ensure compliance with health, safety, and cleanliness standards.
• Monitor and report sales performance and operational metrics.
• Provide a superior shopping experience for all customers.
• Resolve customer inquiries and complaints promptly and professionally.
• Recommend skincare products tailored to individual needs.
• Ensure staff delivers consistent, high-quality service.
• Recruit, train, and mentor store staff.
• Develop work schedules and ensure proper shift coverage.
• Set clear sales goals and motivate the team to achieve them.
• Conduct performance reviews and provide constructive feedback.
• Collaborate with the marketing team to implement in-store promotions and campaigns.
• Create an inviting store display that highlights trending products.
• Use social media platforms to engage with customers and promote products.
• Monitor and manage the store’s budget, expenses, and profitability.
• Handle cash management and prepare daily sales reports.
• Implement loss prevention measures.

Requirements:

• Bachelor’s degree in Business Management, Retail, or a related field (preferred).
• Minimum of 3 years in retail or sales, preferably in skincare, beauty, or wellness.
• Proven experience managing a team and driving sales.
• Strong understanding of skincare products and industry trends.
• Excellent leadership, organizational, and communication skills.
• Customer-focused with problem-solving abilities.
• Proficient in retail software and Microsoft Office Suite.

Additional Skills:

• Passion for skincare and wellness.
• Positive and proactive attitude.
• High level of professionalism and attention to detail.