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Job Description/Requirements
Job Description
Effective and efficient management of the Customer Care Centre - Inbound by providing first line contact to customers/general public.
Qualifications
Additional Information
Personal Competencies
• Strong Leadership Qualities
• Conflict Resolution Skills
• Good verbal and written communication skills – sincere and articulate.
• Knowledge & Experience in Effective Service Delivery.
• Strong Influencing and Persuasive Skills.
Careers
Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose: Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.
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