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Job Summary

The Medical Assistant is a hybrid role that combines remote work with occasional on-site duties, requiring a medical background. The role involves providing administrative and clinical support to healthcare professionals, ensuring effective communication with U.S.-based partners, and maintaining confidentiality in all interactions.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Rotating Schedule

Job Description/Requirements

Responsibilities:

  • Assist healthcare professionals with administrative and clinical tasks as needed.
  • Schedule and manage patient appointments and maintain accurate medical records.
  • Communicate effectively with U.S.-based partners, using clear and professional American English.
  • Provide patient support, including answering inquiries and relaying information.
  • Ensure compliance with healthcare regulations and standards.
  • Coordinate telehealth sessions and facilitate smooth virtual interactions.
  • Maintain confidentiality and handle sensitive patient information securely.
  • Stay updated on medical protocols and assist in implementing best practices.


Requirements:

  • Medical background or relevant experience in a healthcare setting.
  • Proficiency in American English for effective communication.
  • Access to reliable internet service; company compensates for in-home internet access.
  • Ability to work independently in a remote environment while meeting deadlines.
  • Strong organizational skills and attention to detail.
  • Familiarity with medical terminology and healthcare software.
  • Excellent communication and interpersonal skills.
  • Flexibility to attend occasional on-site duties as required.
  • Commitment to maintaining patient confidentiality and ethical standards.

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