New
5 days ago
Job Summary
We are seeking a dedicated Customer Service Specialist to join our team! In this role, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and providing exceptional support across various communication channels. The ideal candidate is empathetic, solution-oriented, and thrives in a fast-paced environment
- Minimum Qualification : Diploma
- Experience Level : No Experience
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve product/service issues promptly and professionally.
- Provide detailed information about our offerings.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure customer satisfaction.
Requirements:
- Strong communication and problem-solving skills.
- Experience in customer service or related field preferred.
- Ability to manage multiple tasks efficiently.
- Proficient in specific tools/software if applicable.
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