Telco Account Manager at Rembrandt Global Solutions
Rembrandt Global Solutions
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 5 years
Job Description/Requirements
Salary: Very Attractive
Qualifications:
- Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.
- 3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.
Skills/Requirements:
- Strong ability to engage with customers by phone, email, and in person.
- Great interpersonal and presentation skills.
- Strong customer focus.
- Excellent communication skills (both verbal and written).
- Excellent time management, analytical and problem-solving skills.
- A self-starter, well organized, and a prolific multi-tasker.
- Innovative and creative.
Responsibilities:
- Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.
- Understanding telecommunications and/or consumer products and Apps.
- Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.
- Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.
- Ability to understand customer needs and identify new opportunities in the Business Accounts.
- Candidate should have passion for technology.
- Understand the local telecommunications market space and the global telecommunications market trends and developments.
- Provide input and actively participate in the development and growing of the Business Accounts.
- Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
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