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Telco Account Manager at Rembrandt Global Solutions

Rembrandt Global Solutions

NGN Confidential
6 days ago
  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 5 years

Job Description/Requirements

Salary: Very Attractive





Qualifications:







  • Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.


  • 3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.






Skills/Requirements:







  • Strong ability to engage with customers by phone, email, and in person.


  • Great interpersonal and presentation skills.


  • Strong customer focus.


  • Excellent communication skills (both verbal and written).


  • Excellent time management, analytical and problem-solving skills.


  • A self-starter, well organized, and a prolific multi-tasker.


  • Innovative and creative.






Responsibilities:







  • Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.


  • Understanding telecommunications and/or consumer products and Apps.


  • Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.


  • Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.


  • Ability to understand customer needs and identify new opportunities in the Business Accounts.


  • Candidate should have passion for technology.


  • Understand the local telecommunications market space and the global telecommunications market trends and developments.


  • Provide input and actively participate in the development and growing of the Business Accounts.


  • Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.


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