Operation Manager

Responsibilities:

• Monitor sales and stock
• Place order when necessary
• Ensure every department is working effectively well
• Make suggestions for improving
• Develop and implement strategies to drive sales and increase profitability.
• Manage the supermarket's budget, including monitoring expenses and minimizing waste.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Strong leadership and management skills to effectively lead and motivate a team.
• Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
• Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
• Sound financial management skills to analyze financial data and make informed decisions.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.

Requirements:

• Proven experience in operations management or a similar role.
• Strong leadership and team management skills to motivate and guide staff effectively.
• Excellent communication and interpersonal skills for interacting with staff, customers, and suppliers.
• Sound financial management skills with the ability to analyze data and make informed decisions.
• Ability to resolve customer complaints and maintain customer satisfaction.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Knowledge of inventory management and budget planning.
• A degree in business management, operations, or a related field is preferred.