Operational Risk Management Analyst

About Interswitch

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. Our vision is to build a prosperous Africa driven by a seamless exchange of value and commerce.

Key Responsibilities:

• Support the implementation of Enterprise/Operational Risk Management process & programs.
• Conduct Enterprise Risk Assessments on Business and Support Groups and as required to support the requirements of Regulators or adopted Certification Standards.
• Works with Business and Support Groups to ensure the development of the Risk Register, RCSA, and continuous update of the Risk Register as the business environment changes.
• In Collaboration with Business Groups, design and develop controls to mitigate identified risks.
• Ensures Risk Assessments of newly developed processes are conducted before they are signed off by their Owners.
• Update the Risk Register with the new details of the risk assessment.
• Develops Key Risk Indicators (KRI) for proactive monitoring of risks across Business Groups.
• Develops and ensures the implementation of Risk Management Policies and Processes
• Conducts Product-Level Risk Assessment on existing and new products and Services; ensures concerns raised are owned and addressed before Go-Live.
• Develops risk awareness presentation and conducts same across Business Groups to promote and raise risk management culture and awareness in the organization.
• Monitors and Reports Operational losses, Claims, and Refunds; Engages concerned Business groups to perform root cause analyses on identified risk events to recommend improvements to prevent these risk events from re-occurring in the future.
• Supports Business Groups to review Systems and Processes for adequacy of controls as documented in policies and processes in line with best practice.
• Ensures continuous monitoring of security pledges and timely reporting on the Bank’s exposures.
• Develop monthly Enterprise Risk Management reports
• Offers expert opinion in an advisory capacity to Business Groups.

Education & Experience

• A first degree in a numerate discipline – Economics, Science, Engineering, Mathematics, Data Analytics etc.
• Minimum of 5 years of relevant experience in Operational Risk Management in Technology, Financial or Payment industries.
• Completion of at least two of the following professional qualifications - ISO31000, CRISC, CORM, CRA, CISM

Skills

• Enterprise Risk Assessment
• Control Design & Testing Techniques
• Loss Data Management
• Business Process Improvement
• Industry Knowledge and Collaboration
• Risk Framework and Methodologies