Operations Manager

Responsibilities:

Operations & Production Management:

• Oversee and manage daily operations across multiple business units to ensure seamless coordination.
• Supervise production processes, ensuring adherence to the company's delivery timeline rule for on-time completion and dispatch of orders.
• Monitor and optimize workflow to increase efficiency and reduce waste.
• Ensure compliance with health, safety, and environmental standards in all operational activities.

Quality Control & Assurance:

• Implement and maintain quality control processes to meet industry standards and customer expectations.
• Conduct regular inspections, audits, and process evaluations to identify and rectify defects or inefficiencies.
• Develop and enforce Standard Operating Procedures (SOPs) to uphold high-quality output.
• Drive continuous improvement initiatives to enhance product quality and customer satisfaction.

Project Management:

• Plan, execute, and oversee operational and production  projects to improve efficiency, cost-effectiveness, and workflow.
• Apply project management principles to optimize resources, timelines, and deliverables.
• Track project progress, identify risks, and implement corrective measures when necessary.

Team Leadership & Development:

• Lead, mentor, and train production and operations teams to maximize performance.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Conduct performance evaluations and provide constructive feedback to enhance staff productivity.

Financial & Resource Management:

• Collaborate with accounts and procurement teams to ensure timely payment and availability of raw materials and production resources.

Customer & Stakeholder Engagement:

• Work closely with sales, customer service, and logistics teams to ensure seamless order fulfillment.
• Address production or operational challenges and resolve issues that may impact delivery timelines.
• Engage with external stakeholders, including suppliers and regulatory bodies, to ensure compliance and operational efficiency.

Requirements:

• At least 3 years of experience
• BSc. Degree in a relevant course of study