Immediate Start
New
Yesterday
Operations Officer
ThatHRLady
Management & Business Development
Education
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are seeking a young, experienced Operations Officer to ensure seamless operational processes and outstanding customer satisfaction. Your role will combine in-store management and remote oversight, coordinating activities, and guiding our team to meet daily deliverables while upholding high-quality standards across all business operations.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Oversee and double-check customer orders for accuracy and proper packaging
- Ensure orders are dispatched on time; follow up on any orders that exceed set timelines.
- Maintain accurate stock levels for all products on our website and perform comprehensive monthly stocktaking
- Arrange logistics for products upon arrival at the store and Coordinate with the dispatch team to resolve any issues promptly.
- Conduct daily check-ins with staff to ensure all deliverables are met both in-store and remote
- Coordinate store representatives for content creation, product listing updates, and brand visibility
- Attend all business exhibitions and ensure the company is well-represented
- Customer Relationship Management & Decision
- Make informed decisions in the best interests of the company and maintain strong, positive relationships with customers
Requirements:
- HND or Bachelor's Degree in a relevant field
- Strong leadership and team management capabilities
- Excellent problem-solving and decision-making skills
- Outstanding communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Proactive, with a keen eye for detail and commitment to quality
- Creative thinker with the capacity to implement innovative solutions
- High level of emotional intelligence and accountability
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