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Job Summary

The Restaurant Operations Supervisor is responsible for overseeing the daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining financial goals.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Manage and supervise staff in all areas of the restaurant, including kitchen, front of house, and bar
  • Train and develop employees to ensure consistent service and menu knowledge
  • Monitor and control inventory and expenses to meet financial goals
  • Collaborate with chefs and other team members to develop new menu items and specials
  • Ensure compliance with health, safety, and sanitation guidelines
  • Maintain a positive and professional relationship with vendors and suppliers
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Develop and implement procedures to improve efficiency and customer satisfaction
  • Oversee scheduling and payroll for all staff members


Requirements:

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 3 years of experience in restaurant management
  • Strong leadership and communication skills
  • Excellent organizational and time management skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Knowledge of food and beverage industry trends and best practices
  • Familiarity with restaurant management and POS systems
  • Availability to work weekends, evenings, and holidays as needed

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