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Operations/Customer Experience Executive

Dip and Sip

Customer Service & Support

Hospitality & Hotel NGN 75,000 - 150,000
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Job Summary

We seek to hire a suitable candidate for this position

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Educating guests about the Dip & Sip menu and recommending the perfect drinks and pops.
  • Dispensing drinks and handing out popsicles with enthusiasm and a smile.
  • Acting as a brand ambassador by embodying the fun, vibrant Dip & Sip energy.
  • Supporting the team in creating an exceptional customer experience.
  • Fulfilling delivery orders promptly and accurately.
  • Assisting with event coordination and on-site management tasks.
  • Ensure that health and safety protocols are adhered to.
  • Keep a meticulous record of income and expenses.
  • Communicate with customers to receive feedback and manage complaints.
  • Open and close the restaurant on time.


Requirements:

  • A high school qualification or equivalent.
  • 1 – 2 years experience working in the restaurant/Hospitality industry.
  • Excellent interpersonal skills.
  • Bookkeeping knowledge.
  • Ability to professionally address customer complaints.


Remuneration: NGN 95,000

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