OSS/ENM SYSTEM ADMINISTRATOR

Are you passionate about advanced network support and system administration in the OSS/ENM domain? We're looking for a highly skilled engineer to deliver expert-level support, drive automation, ensure optimal network performance, and provide seamless integration and customization aligned with customer requirements.

What You'll Be Doing:

• Provide technical assistance to 2nd Line/Back Office teams on all aspects of RAN and OSS/ENM platforms.

• Lead end-to-end troubleshooting in OSS/ENM, covering Fault Management, User Administration, Software/Hardware support, and System Tools.

• Oversee full system administration of OSS/ENM, performance management tools, and monitoring platforms.

• Ensure synchronization of network nodes for configuration, alarms, KPIs, and backups.

• Develop and manage automation scripts, FM rules, filters, and scheduled reports based on customer needs.

• Execute integration/disintegration of radio network elements using approved scripting procedures.

• Maintain network security and user access controls.

• Support the availability and optimization of NOC applications and monitoring templates.

• Collaborate with network rollout and engineering teams to ensure technical readiness and reduce deployment risks.

• Conduct regular audits, maintain comprehensive documentation, and support proactive network performance strategies.

• Escalate and coordinate unresolved issues with external support teams and ensure timely resolution.

What You Bring:

Technical Skills:

• In-depth experience with OSS/ENM platforms, system administration, and network performance tools.

• Proficiency in Linux/Unix, shell scripting, and Python.

• Strong understanding of GSM, WCDMA, and LTE technologies.

• Knowledge of databases such as Sybase, PostgreSQL, and Neo4j.

• Familiarity with system tools and applications like CLI, PM tools, performance analytics, fault visualization, and business reporting.

• Skilled in KPI analysis, network statistics, and manual performance checks.

Soft Skills:

• Analytical problem-solver with a structured approach to complex technical issues.

• Strong communication and stakeholder management skills.

• Self-driven, with a proactive and ownership-oriented mindset.

• Passion for continuous improvement and operational excellence.

Qualifications:

• Bachelor's degree in Telecommunications, Computer Science, Engineering, Physics, or related field.

• Minimum 5 years of operational support experience in RAN/OSS platforms with deep troubleshooting capabilities.

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