Patient Relationship Executive/Receptionist
Skipper Eye-Q Hospital
Customer Service & Support
Job Summary
A Patient Relationship Executive will focus on improving patient experience, ensuring satisfaction, and building strong relationships. They address patient inquiries, manage complaints, and coordinate services to enhance the overall patient journey.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities
- Documentation of patients' records.
- Updating and maintaining patients' records.
- Managing communication between patients and their physicians.
- Maintaining records of appointments for medical personnel.
- Assisting medical personnel in planning their schedule of work.
- Carry out other duties as may be assigned.
Requirements
- Candidates should possess an HND/B.Sc Degree with 2-4 years relevant work experience.
- Ability to attend to patients and do their entries, doing patient billing.
- Computer guru.
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