People and Culture Assistant

Company Description

THE HOUSE Lagos aims to create a vibrant melting pot where people from all cultures can come together to meet friends, do business, and relax. It provides a platform for guests to base both their social and professional lives against the backdrop of a welcoming home.

Role Description

This is a full-time on-site role for a People and Culture Assistant located in Lagos. The assistant will be responsible for supporting the People and Culture team in day-to-day tasks related to employee engagement, HR administration, talent acquisition, and fostering a positive workplace culture.

Key Responsibilities:Culture and Employee Engagement:

• Champion THE HOUSE’s values, ensuring a positive and inclusive workplace culture.
• Develop and execute employee engagement initiatives, including team-building activities and recognition programs.
• Promote open communication between staff and management, ensuring concerns and feedback are addressed effectively.

Recruitment and Onboarding:

• Assist in sourcing, recruiting, and selecting top hospitality talent that aligns with THE HOUSE’s brand and service standards.
• Oversee the onboarding process to ensure smooth integration of new hires.
• Maintain an updated talent pipeline for future hiring needs.

Training and Development:

• Implement training programs to enhance employee skills, guest service, and team efficiency.
• Identify staff development needs and coordinate relevant training sessions, including soft skills and technical hospitality training.
• Support career progression plans for employees within the organization.

HR Administration and Compliance:

• Maintain accurate employee records, including contracts, performance reviews, and attendance.
• Ensure compliance with  labor laws, workplace policies, and safety regulations.
• Manage payroll processing in collaboration with the finance team.

Employee Welfare and Conflict Resolution:

• Develop initiatives that promote staff well-being, including health and wellness programs.
• Mediate and resolve workplace conflicts, ensuring fair treatment of employees.
• Handle disciplinary procedures with professionalism and adherence to company policies.

Performance Management:

• Oversee the performance review process, providing guidance to managers and employees on expectations and growth opportunities.
• Implement feedback mechanisms to track and improve employee performance.
• Encourage a culture of accountability and continuous improvement.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Hospitality Management, or a related field.
• 1 year experience of HR or people management.
• Experience in the hospitality industry is preferred
• Good understanding of HR best practices.
• Excellent interpersonal and communication skills.
• Ability to build strong relationships with employees at all levels.
• Strong problem-solving skills and the ability to handle sensitive situations with discretion.

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