Performance Management Specialist

Who We Are: SENRI Limited is a Japanese ICT Startup. Our mobile-based sales automation system, SENRI, is aiming at changing the way they work at enterprises, and strengthening distribution networks in Africa. Starting from 2015, we have been successful in development of the service and acquisition of customers in Kenya, Uganda and Nigeria, with a multinational team.

Role Overview: As a Performance Management Specialist, you will play a crucial role in overseeing performance management, developing and implementing HR policies and processes, nurturing our company culture and developing KPIs. You will be a strategic partner to our leadership team and an advocate for our employees.

Key Responsibilities

Performance management

• Develop and implement key performance indicators (KPIs) that support organizational goals and objectives.
• Oversee the performance management process, including setting performance standards, conducting performance reviews and providing feedback for assigned departments.
• Work with managers to implement and manage performance improvement plans for underperforming employees
• Provide training and support to managers on effective performance practices
• Assist in providing specific guidance and a human resource roadmap of how to translate annual strategic plans into reality.

Talent Development

• Identify training needs and coordinate learning and development programs to address skill gaps.
• Develop and implement programs that promote continuous learning and professional growth.
• Track and report on the effectiveness of training and development programs, including employee participation and outcomes.

HR Metrics & Reporting

• Collect and analyze HR data to inform strategic decisions and improve HR practices.
• Use HR analytics to identify trends and make recommendations for improvements.
• Communicate HR data and insights to leadership to support decision-making.

HR Policy Development

• Contribute to the creation and updating of HR policies and procedures.
• Ensure HR practices align with industry best practices and compliance standards.
•  Employee Engagement:
• Develop and implement strategies to enhance employee engagement and satisfaction.
• Coordinate employee recognition programs and company events

Talent Acquisition (optional: NOT evaluated in the selection process)

• Collaborate with hiring managers to identify staffing needs for assigned departments.
• Source, interview, and assess candidates to ensure the selection of top-tier talent.

Competency Required (Knowledge / Skills)

• Experience with performance management, employee relations and talent development.
• Strong communication, interpersonal, analytical and problem-solving skills.
• Proven capacity to adapt to changes, pivot quickly, and manage competing priorities effectively.
• Proven experience in developing and implementing HR policies and processes.
• Committed to continuous learning and staying abreast of emerging trends and innovations in HR practices.

Qualification (Education & Experience)

• 2-4 years proven experience as a Performance Management Specialist, People Partner or related role.
• Bachelor's degree in Human Resources, Business Administration, Management or a related field.

Working Conditions and Perks

• Competitive salary and other benefits
• Working hour: 8:00 -17:00 PM
• Working day­: Monday - Friday (Hybrid System of operation)
• Workstation Tools
• Agile working culture.
• Monthly TGIF

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