Personal Assistant

Responsibilities:

Correspondence and Communication

• Handles incoming and outgoing communications on behalf of the campus pastor, including emails, phone calls, and messages.
• Provide support to the campus pastor in preparation of worship materials for weekly services and special events.
• Draft and edit correspondence on behalf of the pastor, maintaining a professional tone.
• Ensure timely responses to inquiries and requests.

People Management

• Build and maintain positive relationships with staff, members, stakeholders, and external partners.
• Serve as a liaison between your manager and various individuals and groups.

Administration Support and Coordination 

• Coordinate and organize daily office activities and operations and direct the workflow within the Campus Pastor/Line Manager’s office, as appropriate to minimize the demands on the Campus Pastor.

Domestic and Logistic Coordination

• Plan, coordinate, and manage all travel arrangements for the Campus Pastor/Line Manager, including flights, accommodations, ground transportation, and itineraries.
• Research and book travel options that align with the Campus Pastor/ Line Manager's preferences and schedules.
• Monitor travel updates, flight changes, and potential disruptions, and provide real-time assistance as needed.
• Prepare detailed travel itineraries, including meeting schedules, appointments, speaking engagements, and personal commitments.
• Ensure all travel documents, such as visas and passports, are up-to-date and accessible.
• Monitor and manage travel-related expenses, including reimbursements, receipts, and budget tracking.
• Prepare expense reports and ensure adherence to financial policies.

Administrative Support

• Assist in general administrative tasks, including filing, data entry, and maintaining office supplies.
• Provide support to the Campus Pastor/ Line Manager’s personal and professional needs, ensuring a well-organized and efficient environment.

General Services

• Oversee the office management initiatives that promote an effective working environment.
• Perform any other duty that may be assigned from time to time by the Campus Pastor/Line Manager 

Feedback and Improvement

• Seek feedback from the Campus Pastor/ Line Manager to continually enhance support and effectiveness.
• Identify areas for improvement in processes and system

Requirements:

• Bachelor’s degree
• Additional professional qualifications will be an added advantage.
• Minimum of 3 to 4 years and above of experience in administrative support functions.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms.
• A clear testimony of faith and a vital, personal, and growing relationship with Christian beliefs, evidenced by attitude and behavior.
• Ability to create new ideas, relationships, or systems, including creative contributions.
• Must possess very strong interpersonal skills and the ability to build relationships with key stakeholders.
• Must have strong organizational skills and ability to prioritize multiple tasks seamlessly with a strong attention to detail.
• Embrace and adapt to growth, change, innovation and creativity.
• Use appropriate judgment in the areas of discretion, sensitivity, and leadership.
• Ability to create positive working relationships with a diverse group of people and volunteers, including gender, ethnicity, age, sexual orientation, culture, and skill level differences.
• Strong work ethic and commitment to excellence.
• Maintain cooperative, healthy, and motivating relationships with the leadership team, colleagues, and volunteers.
• Excellent customer service, interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite
•  Shows strong personal depth and spiritual grounding; demonstrates integrity by walking the talk  

Core Competencies Required:

• Hospitality: Generates a sense of hospitality by his or her very presence; communicates with a sense of warmth, openness, and approachability; fosters natural connections between members of the church and with visitors; supports a culture of welcoming and belonging in the life of the church.
• Interpersonal Skills: Establishes good working relationships with all others who are relevant to the completion of work; works well with people at all levels of the organization; builds appropriate rapport; considers the impact of his/her actions on others; uses diplomacy and tact; is approachable; avoids communication triangles. 
• Attention to Detail: Consistently attends to the many small pieces that must be assembled into an organization as a whole; follows up on missing or out-of-balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details. 
• Aesthetic Awareness: Demonstrates a natural awareness about the effective organization of space for different purposes; possesses a natural orientation towards cleanliness and orderliness of space; appreciates the value and need for sacred space and knows how to physically tend to it. 
• Initiative: Enjoys working hard; is action-oriented and energetic about worthwhile activities; not fearful of taking calculated risks; seizes opportunities; sets demanding but achievable objectives for self and others.  
• Integrity and Trust: Is seen as trustworthy by others; practices direct, honest, and transparent communication; keeps confidences; admits mistakes; doesn’t operate with hidden agendas; responds to situations with constancy and reliability.