Human Resources Associate

Location: AJAH, Lagos

Job Overview:

The HR Executive will be responsible for managing various HR functions, ensuring compliance with company policies, and supporting the recruitment, onboarding, and retention of top talent. The role also involves collaborating with department heads to meet the workforce needs of the company, especially in areas related to sales, operations, and property management. The HR Executive will help maintain a positive work environment and ensure employee engagement aligns with the company’s objectives.

Key Responsibilities:

Recruitment and Talent Acquisition:

• Manage the end-to-end recruitment process, from job posting to candidate selection, for positions in sales, property management, legal, finance, and administration.
• Develop job descriptions, screen applications, conduct interviews, and coordinate with department heads to identify the best candidates.
• Work with external recruitment agencies when necessary.

Onboarding and Orientation:

• Ensure smooth onboarding for new hires by preparing offer letters, employment contracts, and conducting orientation sessions to introduce them to the company's values, policies, and procedures.
• Provide necessary documentation and training for new employees, especially those in the sales and property management teams.

Employee Relations:

• Serve as a point of contact for employee concerns and resolve issues promptly and effectively.
• Maintain positive employee relations by organizing team-building activities and supporting a healthy work culture.
• Address disciplinary and grievance matters in collaboration with management.

Performance Management:

• Support the implementation of performance evaluation systems and assist department heads in conducting annual performance reviews.
• Develop key performance indicators (KPIs) for various roles in the company, especially in sales and project management.
• Assist in identifying training needs and coordinating professional development programs.

Compensation and Benefits Administration:

Administer payroll, incentives, bonuses, and commissions, ensuring accuracy and timeliness.

Manage employee benefits programs (e.g., health insurance, pensions) and ensure compliance with relevant labor laws.

Policy Development and Compliance:

Assist in the development, implementation, and review of HR policies and procedures to ensure they are aligned with labor laws and company needs.

Ensure that employees adhere to company policies, particularly in ethics, attendance, and workplace conduct.

Employee Engagement and Retention:

• Develop strategies to boost employee engagement and improve retention, particularly within the sales team.
• Monitor employee satisfaction and support initiatives to enhance motivation and reduce turnover.

HR Metrics and Reporting:

Maintain accurate employee records, including attendance, leaves, performance, and salary records.

Prepare monthly and quarterly HR reports for management review, analyzing trends in recruitment, turnover, and employee satisfaction.

Training and Development:

Organize and implement training sessions tailored to the needs of different departments, including customer service and property management.

Collaborate with external trainers or institutions for specialized training programs.

Legal and Regulatory Compliance:

Ensure that the company complies with labor laws, health and safety regulations, and industry-specific laws affecting real estate transactions.

Manage the resolution of legal employment matters in collaboration with the legal department.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field.

1-2 years of HR experience, preferably in the real estate industry.

Familiarity with real estate operations, especially in recruiting for sales and property management roles.

Strong understanding of labor laws and HR best practices.

Excellent interpersonal and communication skills.

Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint).

Strong organizational skills with the ability to multitask and prioritize effectively.

Key Competencies:

• Attention to detail and accuracy.
• Problem-solving and conflict resolution skills.
• Ability to work under pressure and meet deadlines.
• High level of confidentiality and professionalism.
• Strong negotiation and interpersonal skills.