Phone Support Specialist
Fitter Finances Ltd
Customer Service & Support
Job Summary
Fitter Finances Ltd is a company focused on providing efficient and high-quality financial services. We are looking for excellent telephone support specialists in Nigeria to provide professional telephone consultation and support services to our customers to help them get the best financial solutions.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Answer and make customer inquiries by phone, provide professional financial product information;
- Solve customer problems and provide accurate and efficient service support;
- Maintain customer relationships, improve customer satisfaction, and promote business growth;
- Record customer feedback and assist in improving service processes;
- Collaborate with sales and customer service teams to improve customer experience.
Requirements:
- 1 year experience
- Minimum of SSCE
- Excellent communication skills
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