Operation Lead

Company Description

My client is a leading recycled PET flake supplier

Job Description

Report to: Head Of Collection

The Operations lead is responsible for developing strategy, implementing, and managing operations processes and systems to ensure a high level of efficiency and customer satisfaction. Also responsible for interpreting data to aid strategic decision,

Key Responsibilities

▪ Manage and ensure smooth day-to-day operations of critical business workflows, developing specifications/guidelines and resolving escalations.

▪ Implement continued process improvement and re-engineer processes in collaboration with

policy, tools, training to increase performance and standardization.

▪ Lead deep dive and root cause analyses to identify operational gaps and develop

recommendations for solutions.

▪ Contribute to strategic projects to drive internal quality and efficiency metrics and execute

with cross-functional teams.

▪ Plan inventory and oversee plant and warehouse efficiency.

▪ Manage operational budgets, forecasts, and actuals.

▪ Perform quality controls; develop and monitor production KPIs.

▪ Develop, document, communicate, implement, and monitor processes based on business

goals/objectives and ensure compliance.

▪ Conduct business performance reviews; make recommendations on improving policies,

procedures and develop plans to scale business operations.

▪ Research and recommend channels to reduce production cost, eliminate errors and ensure

delivery of excellent customer service.

▪ Coordinate with the HR department to ensure hiring plans meet business needs.

▪ Consider the needs of external and internal stakeholders and incorporate them into new

strategic plans.

▪ Ensure all systems operate smoothly and align with our quality standards.

▪ Collate data from various department; interpret data by generating current company picture

and project future company and market strategy.

Qualifications

▪ Performs other duties as required.

Requirements

▪ Bachelor's degree in engineering, business administration, management or accounting

▪ 3 - 5 years experience in a business or operational environment

▪ Experience in the recycling industry is an asset

▪ Extremely organized and detail-oriented

▪ People management and motivation

▪ Highly organized and flexible with a proven ability to work cross-functionally across multiple

teams and stakeholders to achieve business goals.

▪ Effective presentation and communication skills

▪ Adept communicator both orally and written

▪ Thorough knowledge on production and process Knowledge of data analysis and reporting

▪ Strong conflict management and problem-solving skills

▪ Excellent organizational skills

▪ Good communication and interpersonal skills

▪ Excellent written and verbal communication skills

▪ Ability to keep track of and report on activity

▪ Data-driven collaborative approach

▪ Demonstrated project management skills and ability to manage multiple tasks in a dynamic

environment

Additional Information

Ideal Profile

▪ An Operations Officer in the following key sectors:

• Manufacturing/FMCG (PZ, Unilever, Nestle, Leventis, Grand Cereals, Dufil Prima, Mikano, JMG, Cummins, Jubaili Bros)
• Recycling company (e.g Starich recycling, Chicason group)