Product Manager

About Interswitch

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. Our vision is to build an Africa where payment is a seamless part of everyday life.

Job Purpose

To lead and execute the Product strategy for a specific product by building products that achieve product market-fit while also exceeding business outcomes in alignment with the Business strategy (grow revenue, new market penetration and market share).

Responsibilities

• Develop & execute the product vision and product strategy in alignment to the organization’s goals and objectives
• Lead the management of the assigned products, including lifecycle of products/platforms to support the growth and success of the products in Nigeria and other markets Interswitch is present.
• Conduct market research and competitive analysis to stay abreast of industry trends and adjust the product roadmap accordingly
• Engage customers to develop a deep understanding of the customer needs using practices like customer journey, empathy maps, prototyping, A/B testing
• Accountable for the development of clear and concise product artifacts
• Tightly collaborate with business stakeholders and engineering teams to support agile product delivery
• Accountable for the product progress at each iteration and the final product.
• Owns the product for continuous improvement, maintenance, or retirement.
• Use Agile and Design Thinking/creative thinking/approach methodologies in product discovery. Facilitate Product discovery workshops
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that solve customer problems that create business value and growth.
• Translate ideas/product concept into an executable plan for taking the product from concept to development to market to in-life/ Benefit realization
• Provide guidance on functional requirements, product designs, schedules, or potential problems. Identify issues, risks, and dependencies to track product development.
• Become the product expert for your area and be able to represent at all levels within the organization and externally.
• Define or update product roadmaps and features as and when required.
• Manage the implementation of a new product or product enhancements with competing business needs, with the ability to define business trade-offs, generate outside-the-box solutions and take uncertainty in stride.
• Define, Monitor and Maintain product KPI, SLO, Goals & Metrics Product Profitability Tracking.

Behavioural Competencies

• Organizing, Prioritizing and Time Management
• Teamwork, collaboration, and stakeholder engagement
• Research and user-centricity
• Creativity and innovative
• Mentoring
• Diplomatic and Flexible
• Detailed-orientated
• Positive attitude and self-motivated

Education

General Education

• BSc. Computer Science or related field of study from an accredited University.

Licenses and Certifications

Evidence of strong industry/sector participation and relevant professional

certifications such as:

• Certified Product Manager (AIPMM) or similar certifications
• Certification as a Professional Scrum Product Owner II (PSPO II) Training in Product/Platform
• Management/Strategy, Stakeholder Management, SAFe Agile, Analytical &
• Structured Problem Solving (Design Thinking)

Experience

General Experience

• At least 3 - 5 years experience in Product management, Product Marketing or Product Development roles
• Support the development and execution of Product Strategy to achieve product market-fit
• Working knowledge of financial industry laws and regulations
• Understanding of design thinking practices

Managerial Experience

• At least 3 years’ experience (proven track record) of developing, cultivating & leading high-performing product management teams
• Demonstrated experience in modelling requirements through User Stories and other means as well as in the agile approach (Scrum, Kanban, XP etc)

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