Project Management Officer

Responsibilities:

Project Governance & Process Management:

• Develop and implement project management methodologies, standards, and best practices.
• Define and enforce project governance structures to ensure consistency and compliance.
• Establish project tracking frameworks, templates, and documentation standards.
• Ensure alignment of all projects with the ISP’s strategic goals.

Project Planning & Execution:

• Oversee the end-to-end lifecycle of ISP infrastructure and service deployment projects.
• Monitor project timelines, resources, and risks to ensure smooth execution.
• Work closely with cross-functional teams including Network Operations, Engineering, Sales, and Customer Support.
• Conduct project risk assessments and develop mitigation strategies.
• Drive adherence to Service Level Agreements (SLAs) and quality standards.

Resource & Stakeholder Management:

• Coordinate resources across multiple projects and ensure efficient allocation of technical, financial, and human resources.
• Engage with vendors, contractors, and third-party service providers to ensure timely project delivery.
• Act as the liaison between technical and non-technical stakeholders, ensuring clear communication and expectations.
• Organize and lead project status meetings, reporting progress to senior management.

Performance Monitoring & Reporting:

• Develop performance metrics for evaluating project success.
• Track and report project performance, identifying trends and areas for improvement.
• Generate and present weekly, monthly, and quarterly reports on project statuses and risks.
• Conduct post-project reviews and document lessons learned.

Requirements:

• HND in Project Management, Engineering, Telecommunications, Computer Science, or a related field.
• Project Management certifications (e.g., PMP, PRINCE2, Agile Certified Practitioner) are an advantage.
• ITIL certification is a plus