Project Manager/Coordinator

Responsibilities:

• Perform Evaluation Report on existing SOP documentation and processes.
• Oversee daily business operations, ensuring all processes run smoothly and efficiently
• Implement and optimize systems for automation, workflow efficiency, and business scalability
• Lead efforts to rebuild and strengthen the company’s operational foundation
• Drive the team to meet performance metrics and hold staff accountable for results
• Support the team with training, motivation, and clear communication
• Develop and implement strategies to grow revenue and improve profitability
• Foster an environment that enhances the experience for both staff and the families receiving our services
• Collaborate closely with the business owner to execute the company’s long-term vision
• Ensure compliance with U.S. business practices and regulations.
• Streamline business processes to ensure sustainability and a smooth client experience
• Manage project timelines, staff schedules, and resource allocation to maximize efficiency

Requirements:

• Associate or bachelor’s degree in, Business Administration, Social Services, Mental Health or Healthcare field is preferred but candidates with University/College degrees in other fields of study can also apply
• Strong understanding of U.S. business operations and best practices.
• Experience in automating business processes and streamlining operations
• Proven track record in successfully leading and managing teams
• Ability to set and achieve ambitious goals, driving the business toward high-revenue potential
• Strong communication and interpersonal skills with the ability to foster a positive team culture
• Excellent organizational skills and a detail-oriented mindset
• Ability to work collaboratively while holding others accountable
• Ambitious, personable, and motivated by the challenge of rebuilding and growing a business
• Proficiency with Microsoft Office 365 Planner is required with other tools such as Word, Excel, PowerPoint, Teams, Outlook, SharePoint, Microsoft To-Do

Preferred Experience:

• PMP® Certification is preferred but not required.
• Experience working in a service-based industry.
• Knowledge of business automation tools and processes
• Demonstrated experience in leading a small business to achieve significant revenue growth

Location: Fully Remote