Group Business Support Executive

Job Title: Group Business Support Executive (GBSE)

Client: Oakwood Green Africa

Industry: Financial Services

Location: Ghana

Job Purpose/Summary

The individual who will assume the “GBSE” role will be responsible for driving the growth, diversification, and new business/market opportunity imperatives of Oakwood Green Africa’s business streams with a focus on building and strengthening relationships with existing and prospective clients, partners, and strategic industry stakeholders to facilitate business growth.

Key Functions/Responsibilities

• Provides strategic leadership and technical guidance to a geographically dispersed Investment Banking and Business Advisory Services covering Technology, Business Process, Knowledge Management and Capacity Building, Corporate Finance, Trade Finance and Treasury operations for multiple coverage client/customer engagement teams.
• Oversees the evaluation of a wide range of business opportunities, including M&A, investments, commercial partnerships, and strategic alliances to grow the Group’s business portfolio and revenue growth objectives.
• Coordinates the management of pipeline opportunity assessment, prospect identification, and deal origination, closure, and reporting to grow revenue across business streams within responsibility scope.
• Establishes, maintains, and strengthens ties with market/industry participants including international banks, financial institutions, (trade finance intermediaries), corporates, and commodity boards and organizations.
• Facilitates the attraction of new clients by leveraging relationships and overseeing the sales process for the business.
• Champions seamless and productive market engagement programs and campaigns to create awareness and demand for OGA services and promote visibility in key markets across target jurisdictions.
• Coordinates the consolidation of groupwide annual business development plans from the respective business streams covering Investment Banking, Digits/data, Knowledge academy, and Business Advisory Services (trade and corporate finance), as well as the implementation of these plans with support from SME teams.
• Synthesizes bespoke research and client data to identify opportunities for growth in target markets and business areas to drive the formulation of actionable strategies for long term business growth.
• Evaluate current business performance of respective revenue streams (supports specific product/service delivery and operations improvements, as well as strategic support for general improvements in business operations
• Assesses the impact of business development, marketing, and sale strategies, as well as supplier and franchise operations and recommends improvements as needed.
• Works collaboratively with Group Executives and Heads of Business lines to drive and implement business growth and performance improvement strategies based on assessed portfolio opportunities and risks, return on investments, and organizational capabilities.
• Monitoring and coordinating the integration process with Group management and Subsidiary business
• Lead the development and management of products across all subsidiary businesses, ensuring alignment with overall business objectives and market demands.
• Collaborate with product managers and cross-functional teams to conceptualize, design, and launch innovative products that meet customer needs and drive revenue growth.
• Monitor product performance, conduct market research, and gather customer feedback to identify opportunities for product enhancements and new product development
• Champion the development of frameworks, processes, and standards for all areas of the banking franchise.
• Identify and leverage Business & Client Synergies, Partnerships Synergies, and Operational Synergies across the banking franchise and other businesses within the Group to drive business growth and create value.
• Coordinate identified synergies to better harmonize business.
• Leverage geographical spread to create new synergies for growth.
• Build and maintain strong relationships with key partners, including financial institutions, technology providers, and industry associations, to explore collaboration opportunities.
• Negotiate partnership agreements and contracts to ensure mutually beneficial outcomes and drive strategic initiatives forward.
• Oversee transaction banking activities, including value chain banking, payments, and treasury services, to meet the evolving needs of corporate clients and institutional investors.
• Develop and implement strategies to enhance transaction banking capabilities, drive innovation, and maintain a competitive edge in the market.
• Value Chain Banking:
• Oversee the development and implementation of strategies to optimize value chain banking activities, including supply chain financing, trade finance, and working capital management.
• Identify opportunities to streamline processes, reduce costs, and improve efficiencies across the value chain to enhance profitability and competitiveness.
• Oversee management of physical channels such as Branch networks, Agencies, and shops to enhance customer service delivery.
• Oversee the development and management of digital banking channels, including online and mobile banking platforms, to enhance customer experience and drive adoption.
• Expand and optimize agent banking networks to reach underserved markets, increase financial inclusion, and drive revenue growth.
• Monitor channel performance metrics and implement initiatives to improve channel efficiency and effectiveness.
• Develop and implement initiatives to support the growth of small and medium-sized enterprises (SMEs), including access to financing, business development support, and capacity-building programs.
• Collaborate with internal and external stakeholders to create a supportive ecosystem for SMEs and drive economic development in the communities served by the organization

Qualifications & Experience

Required:

• Bachelor’s Degree in disciplines such as, but not limited to: Economics, Business Administration, Finance and Accounting, Banking, Engineering or related discipline.
• Possession of an MBA (or master’s degree) is an added advantage.
• At least 15 years’ work experience in business, financial advisory, management consulting or investment banking, of which 8 years must be in a senior strategic management role.

Desired:

• Hands-on operational and product experience
• Strong marketing and business development experience
• Hands-on experience setting up a business