QA Automation and Support Specialist
MBL Hightech
Software & Data
Job Summary
This role requires a strong background in programming and computer science, combined with excellent problem-solving skills and customer service acumen. The ideal candidate will have a deep understanding of our product, experience in frontend web development, and expertise in testing tools and scripting.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 4 years
Job Description/Requirements
Responsibilities:
- Customer Support: Assist customers by answering questions and resolving issues related to our product.
- Product Testing: Conduct thorough testing of our product to ensure quality and functionality.
- Technical Expertise: Utilize knowledge in programming and scripting to automate tests and improve product quality.
- Tool Proficiency: Demonstrate deep knowledge of one or more of the following tools: Puppeteer, Jest, Cypress.
- Frontend Development: Apply experience in frontend web development to support and enhance our product.
- Collaboration: Work closely with development and product teams to ensure seamless integration and high-quality releases.
Requirements:
- A bachelor’s degree in programming and Computer science
- 4 years of proven experience in a similar technical support or QA automation role.
- Ability to quickly learn and deeply understand our product.
- Proven experience in frontend web development.
- In-depth knowledge of at least one of the following tools: Puppeteer, Jest, Cypress.
- Proficiency in general scripting and automation.
- Excellent analytical and troubleshooting skills.
- Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to work effectively within a team environment and collaborate with various stakeholders.
- Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities simultaneously.
- A passion for helping customers and improving their experience with our product.
Location: Abuja (Remote)
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.