Quality Assurance
Fichaya Lifestyle Technology
Quality Control & Assurance
Job Summary
We are looking for dedicated Quality Assurance (QA) Specialist who will be responsible for ensuring that all cleaning operations meet the highest standards of quality and client satisfaction. This role involves regular inspections of cleaning tasks, developing and implementing quality control procedures toto maintain excellence in service delivery
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Inspect cleaning jobs to ensure they meet company standards.
- Provide feedback and training to cleaning staff.
- Develop and implement quality control procedures.
- Address customer complaints and resolve issues promptly.
Requirements:
- Experience in quality assurance or a similar role in the cleaning industry.
- Strong attention to detail.
- Excellent communication skills.
- Ability to work independently and as part of a team
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