Quality Assurance Manager

Responsibilities:

• Monitor all operations that affect quality, and analyze data in order to find areas for growth.
• Assure the reliability and consistency of production by checking processes and final output.
• Devise procedures to inspect and report quality issues.
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.
• Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes.
• Report all malfunctions to production executives to ensure immediate action.
• Facilitate proactive solutions by collecting and analyzing quality data.
• Review current standards and policies in compliance with government regulations.
• Keep records of quality reports, statistical reviews, and relevant documentation.
• Communicate with external quality assurance officers during on-site inspections.
• Design, implement, and improve company quality standards and ensure all legal standards are met.
• Train, motivate, coach, and correct employees to ensure quality standards are met.
• Review processes to ensure alignment with current trends and formulate strategies to increase productivity.

Requirements:

• 15 years of proven experience as a quality assurance manager in the manufacturing industry.
• Master’s degree in Chemistry/Industrial Chemistry required.
• Technical proficiency is a must to use computers and generate reports.
• Ability to analyze data, and create, and review processes.
• In-depth knowledge of methodologies of quality assurance and standards.
• Excellent numerical skills and understanding of data analysis/statistical methods.
• Outstanding communication skills and good knowledge of MS Office and databases.
• Great attention to detail with a result-driven approach.
• Excellent organizational and leadership abilities.
• Willingness to assist other departments in developing solutions and metrics.