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Job Summary
We are seeking a professional and personable Receptionist to serve as the first point of contact for our organization. The ideal candidate will be responsible for creating a welcoming environment, managing communications, and supporting administrative tasks. The role requires excellent customer service skills, strong communication abilities, and proficiency in social media usage.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Greet and welcome clients, visitors, and staff with professionalism and warmth.
- Manage incoming calls, emails, and messages promptly and courteously.
- Maintain the reception area, ensuring it is clean, organized, and inviting.
- Schedule and confirm appointments while maintaining an organized calendar.
- Assist clients with inquiries and provide accurate information about the organization.
- Handle administrative duties such as filing, data entry, and document organization.
- Utilize social media platforms, including WhatsApp, for customer engagement and communication.
- Ensure punctuality and a strong work ethic in daily responsibilities.
- Monitor and coordinate access for deliveries, couriers, and visitors.
Requirements:
- Proven experience in customer relations or as a receptionist.
- Strong command of the English language, both verbal and written.
- Professional appearance and a friendly demeanor.
- Proficiency in social media platforms and WhatsApp for communication.
- Preference for female candidates (as per organizational needs).
- Reside on the Island or have reliable and easy access to the Island.
- Excellent organizational and multitasking skills.
- Punctual and dependable with a commitment to professionalism.
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