Job Summary
We are seeking a professional Receptionist with a minimum of 3 years of experience to manage the front desk and provide excellent customer service. The role involves greeting and assisting guests, handling incoming calls, managing appointments, and performing basic administrative tasks.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Greet and welcome guests or clients as they arrive, providing a warm and professional first impression.
- Answer and direct incoming phone calls, handling inquiries and transferring calls to appropriate personnel.
- Manage the front desk area, ensuring it is clean, organized, and presentable at all times.
- Maintain and manage appointment schedules, coordinating with relevant departments or staff members.
- Handle basic administrative tasks, such as filing, photocopying, and data entry.
- Receive, sort, and distribute incoming mail or packages to the appropriate recipients.
- Assist visitors by providing directions, information, or other requested assistance.
- Maintain visitor logs and security procedures, ensuring guest sign-ins and visitor badges are properly issued.
- Manage and maintain office supplies, placing orders when necessary to ensure stock levels are adequate.
- Provide support to other departments or teams when needed, including assisting with special projects or tasks.
- Handle customer inquiries and complaints professionally, escalating issues to management when necessary.
- Ensure confidentiality and security of all sensitive information handled at the front desk.
Requirements:
- Three years of relevant work experience
- Minimum of SSCE certificate
- Ability to operate scanners, copiers, and printers.
- Must have good customer service skills, attention to detail, excellent communication skills, and proficiency with computers.
- Must reside around Lekki, Ikota, Ajah axis
Remuneration: NGN 70,000
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