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1 month ago

Job Summary

We are seeking a professional Receptionist with a minimum of 3 years of experience to manage the front desk and provide excellent customer service. The role involves greeting and assisting guests, handling incoming calls, managing appointments, and performing basic administrative tasks.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Greet and welcome guests or clients as they arrive, providing a warm and professional first impression.
  • Answer and direct incoming phone calls, handling inquiries and transferring calls to appropriate personnel.
  • Manage the front desk area, ensuring it is clean, organized, and presentable at all times.
  • Maintain and manage appointment schedules, coordinating with relevant departments or staff members.
  • Handle basic administrative tasks, such as filing, photocopying, and data entry.
  • Receive, sort, and distribute incoming mail or packages to the appropriate recipients.
  • Assist visitors by providing directions, information, or other requested assistance.
  • Maintain visitor logs and security procedures, ensuring guest sign-ins and visitor badges are properly issued.
  • Manage and maintain office supplies, placing orders when necessary to ensure stock levels are adequate.
  • Provide support to other departments or teams when needed, including assisting with special projects or tasks.
  • Handle customer inquiries and complaints professionally, escalating issues to management when necessary.
  • Ensure confidentiality and security of all sensitive information handled at the front desk.



Requirements:

  • Three years of relevant work experience 
  • Minimum of SSCE certificate
  • Ability to operate scanners, copiers, and printers.
  • Must have good customer service skills, attention to detail, excellent communication skills, and proficiency with computers.
  • Must reside around  Lekki, Ikota, Ajah axis


Remuneration: NGN 70,000

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