Receptionist

Responsibilities:

Greeting Visitors:

• Welcome visitors in a warm and friendly manner.
• Direct visitors to appropriate offices or personnel.
• Ensure compliance with security procedures by issuing visitor badges.

Answering and Forwarding Calls:

• Answer incoming calls promptly and professionally.
• Forward calls to appropriate personnel and take messages when necessary.
• Maintain and update the phone directory.

Handling Inquiries:

• Provide accurate information in-person and via phone/email.
• Respond to inquiries regarding company services and products.

Managing Reception Area:

• Maintain a neat and organized reception area.
• Ensure all necessary stationery and materials are available.

Administrative Support:

• Assist with general office administrative tasks as needed (e.g., filing, photocopying, data entry).
• Schedule appointments and maintain appointment calendars.

Mail Handling:

• Sort and distribute incoming mail and prepare outgoing mail.
• Coordinate courier services as needed.

Meeting and Greeting Clients

• Arrange meeting rooms and set up for meetings.
• Arrange refreshments for meetings and ensure rooms are tidy afterward.

Office Support:

• Assist other departments with administrative or clerical support tasks as requested.