Immediate Start
New
1 week ago
Receptionist
E-Hotels Transit Bnb Limited
Admin & Office
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
The Hotel Receptionist is the first point of contact for guests, providing warm hospitality and professional service at all times. This role includes handling check-ins and check-outs, managing reservations, addressing guest inquiries, and ensuring a pleasant stay for all hotel visitors.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Greet guests warmly and professionally upon arrival and departure
- Handle check-in and check-out procedures efficiently
- Manage room reservations (walk-ins, phone, online bookings)
- Respond promptly to guest inquiries, complaints, and requests
- Process payments and issue invoices accurately
- Coordinate with housekeeping and other departments to ensure guest needs are met
- Maintain accurate records of bookings and guest information
- Provide information about the hotel, local attractions, transportation, and dining options
- Uphold security and confidentiality policies regarding guest information
- Ensure the reception area is tidy and welcoming at all times
Requirements:
- 0-1 year experience
- Minimum of SSCE
- Good communication skills
- Professional and warm demeanor
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