Key Account Manager

Company Summary

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Job Summary

The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

Job Responsibilities

• Focusing on growing and developing existing clients, together with generating new business.

• Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact

• Meet and exceed yearly sales target.

• Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.

• Analyze customer needs and identify product solutions to fit needs, desires and budget.

• Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.

• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. • Write business plans for all current and opportunity tender business.

• Develop long-term relationships with customers

• Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;

• Negotiate tender and contract terms to meet both client and company needs;

• Administer client accounts;

• Analyzing costs and sales • Record and maintain client contact data

• Act as the key interface between the customer and all relevant divisions

Qualifications

• University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required.
• 3 - 5 years field sales and account management professional experience with an ICT Solutions Provider.
• Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.
• Experience in Enterprise Solutions.