New
1 week ago
Customer Service Agent
Olot Art
Marketing & Communications
Advertising, Media & Communications
NGN
250,000 - 400,000
Easy Apply
Job Summary
The ideal candidate will engage with existing and prospect customers via Instagram DM, we will provide a learning pack to help with Frequently asked questions. You will be able to escalate questions when needed and offer discount codes to encourage sales.
- Minimum Qualification : Others
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries and complaints in a polite and professional manner.
- Provide information about products, services, and order tracking.
- Escalate complex issues to senior support. Record and report customer feedback.
Requirements:
- Must have strong communication and problem-solving skills.
- Basic knowledge of customer service etiquette is required.
- Ability to type quickly and accurately.
- Must be patient and responsive.
- Must be on hand to respond to customer messages quickly for 2-4 hours daily. You can choose evening or weekend shifts for flexibility.
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
