Remote Telesales/Customer Care
Capsgain Solutions
Sales
Retail, Fashion & FMCG
NGN
Less than 75,000
Easy Apply
1 month ago
Job Summary
We are seeking a motivated and results-driven Telesales/Customer Care Representative to join our dynamic team. In this remote role, you will be responsible for reaching out to potential customers, answering inquiries, and providing outstanding customer service. Your goal will be to drive sales growth and ensure customers satisfaction.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Conduct outbound calls to customers to promote our products/services.
- Handle inbound customer inquiries, providing accurate information and resolving any issues.
- Maintain a high level of product knowledge to effectively address customer questions.
- Achieve or exceed sales targets and contribute to the overall growth of the company.
- Keep detailed records of customer interactions and transactions.
- Follow up with customers to ensure delivery, and product satisfaction and encourage repeat business.
Requirements:
- Minimum 1-2 years of experience in telesales or customer service.
- Demonstrate ability to close deals, achieve sales targets, and handle objections and rejections effectively.
- Ability to work independently and manage time effectively
- Strong problem-solving skills and a customer-focused mindset.
- Comfortable working in a remote environment with a reliable internet connection.
- Proficiency in using CRM software and other related tools is a plus.
If you are ready to contribute to our thriving e-commerce environment and have a passion for sales, we encourage you to apply for the Telesales Sales/Customer Care Position.
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