Restaurant Floor Supervisor

Responsibilities:

• Recruit, hire, train, and develop staff.
• Create and maintain a positive and supportive work environment.
• Schedule staff effectively to ensure optimal coverage.
• Monitor staff performance and provide regular feedback.
• Address employee concerns and resolve conflicts promptly.
• Greet and welcome guests in a friendly and professional manner.
• Assist customers with menu selections and answer questions about dishes.
• Ensure efficient and timely service delivery.
• Handle customer complaints and resolve issues in a timely and satisfactory manner.
• Maintain a clean and welcoming restaurant environment.
• Oversee daily restaurant operations, including opening and closing procedures.
• Monitor inventory levels and place orders as needed.
• Ensure compliance with food safety and sanitation regulations.
• Maintain accurate records of sales, inventory, and labor costs.
• Assist with cash handling and POS operations.
• Monitor and control costs to maximize profitability.
• Analyze sales data to identify trends and opportunities for improvement.
• Implement strategies to increase revenue and reduce expenses.

Requirements:

• Proven experience as a restaurant supervisor or in a similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of food and beverage service standards.
• Proficiency in POS systems and restaurant management software.
• Food Handler's Certification is a plus.