Restaurant & Lounge Manager

Responsibilities:

• Oversee daily operations of both restaurant and lounge areas
• Ensure seamless transition between dining and evening entertainment
• Coordinate special events, live performances, and DJ nights
• Maintain appropriate ambiance throughout different service periods
• Manage venue capacity and seating arrangements
• Oversee security operations and guest safety
• Coordinate with entertainment providers and performers
• Maintain all necessary permits and licenses
• Ensure excellence in food and beverage service across all areas
• Manage premium spirits and cocktail programs
• Oversee wine list and beverage menu development
• Monitor food quality and presentation standards
• Coordinate with Executive Chef on menu development
• Manage inventory for both restaurant and bar operations
• Ensure compliance with food safety and hygiene standards
• Maintain relationships with suppliers and vendors
• Recruit, train, and manage staff across all positions Servers, bartenders, hosts/hostesses, Security personnel, Entertainment staff, Kitchen staff
• Create staff schedules for both restaurant and lounge operations
• Conduct regular staff training on service standards
• Manage performance and provide ongoing feedback
• Foster a professional and collaborative work environment
• Handle staff conflicts and disciplinary issues
• Ensure proper grooming and uniform standards
• Maintain premium service standards across all operations
• Handle VIP guest arrangements and special requests
• Manage guest lists and reservations
• Oversee bottle service operations
• Handle customer feedback and complaints
• Build relationships with regular clients
• Implement loyalty programs
• Monitor and maintain appropriate dress code standards
• Achieve revenue targets for both restaurant and lounge
• Manage costs and optimize profitability
• Set and monitor pricing strategies
• Handle cash management procedures
• Process payroll and manage labor costs
• Analyze sales data and adjust strategies
• Manage multiple revenue streams (food, beverage, cover charges)
• Track and report key performance indicators
• Develop and implement marketing strategies
• Manage social media presence and online reputation
• Plan and execute special events and promotions
• Coordinate private events and corporate functions
• Build relationships with local businesses and promoters
• Monitor competitors and market trends
• Create themed nights and special promotions
• Manage event calendar and promotional schedule

Requirements:

• 3+ years of hospitality management experience
• Experience in both restaurant and lounge/bar management
• Strong knowledge of food and beverage operations
• Valid food safety and alcohol service certifications
• Experience with POS and booking systems
• Proven track record in premium venue management
• Strong financial acumen and business understanding

Additional skills:

• Degree in Hospitality Management or related field
• Experience with entertainment venue management
• Knowledge of current nightlife trends
• Multi-unit management experience
• Strong wine and spirits knowledge
• Event management experience
• Outstanding leadership and people management abilities
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution abilities
• Ability to maintain composure in high-pressure situations
• Professional appearance and demeanor
• Creative thinking and event planning skills
• Financial and business acumen
• Networking and relationship-building capabilities