Job Summary
The Retail Assistant’s primary function in the bookstore is to attend to the customers and provide a good customer experience. The Retail Assistant is under the supervision of the Retail Manager and is to assist in any way, pertaining to the growth and success of the bookstore, including customer outreach, keeping the shop clean, and decorating the shop on special occasions.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Attend to customers
- Assist customers to find the merchandise they are seeking
- Ensure customers have a pleasant shopping experience.
Requirements:
- Possess at least a secondary school leaving certificate
- Dynamic, self-starter capable of taking entrepreneurial initiative. Retail experience is a plus but is not mandatory
- Be well-spoken and able to communicate effectively with others in the English language, in both written and oral forms
- Be highly organized and punctual
- Read books regularly (can be fiction or nonfiction)
- Extremely comfortable using digital technology, including familiarity with productivity applications (such as the Microsoft Office Suite, WhatsApp, Canva, and Mailchimp) and popular social media platforms (especially Facebook, Twitter, Instagram, and WordPress)
- Be interested in marketing and selling
- Coachable, curious and interested in learning new skills
- Ability to take initiative and able to work harmoniously within a team
- Have a neat appearance and friendly disposition
- Proximity to Surulere
Working Conditions: 6 days weekly (9:30 AM – 7:30 PM) from Monday to Saturday with 1 Monday off per month. May be required to work longer hours as projects demand
Location: Surulere, Lagos, Nigeria
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