Immediate Start
1 month ago
Retail Assistant
Presidera
Customer Service & Support
Retail, Fashion & FMCG
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are a growing online retail company and we are looking for young, experienced, passionate and creative people to join our team as Retail Assistants
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Interact with customers via phone, email, online chat, in-person, social media
- Resolve customer problems and complaints
- Monitor customer's orders to ensure prompt delivery and resolve problems with customer orders
- Keep records of customer interactions and transactions
- Engage with customers
- Escalate unresolved issues
- Manage the company’s social media pages/posts and content
- Take product photos and upload content on social media, website, etc
- Communicate and coordinate effectively with internal departments
- Follow company processes accurately and efficiently
- Other assigned duties
Requirements:
- Candidates must have basic computer knowledge and the ability to navigate the internet ability to use the computer including Microsoft packages such as Excel and Word.
- Ability to communicate effectively
- Candidate should reside close to Shomolu environs
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