Sales and customer service

Our client, a FMCG organization into solar / inverter & automobile batteries is seeking for a competent Sales/Customer Service Executive (inverter and batteries) who will be responsible for tracking new sales prospects, promote and sell Company’s products and services and maintain long-term customer relationship.
Job Responsibilities:
· Meet and exceed Company’s expectations to drive rapid and maintainable sales growth.
· Present, promote and sell Company’s products and services to prospective customers.
· Seek out new sales prospects through cold calling and networking.
· Conduct appropriate presentations on the Company’s products and services.
· Help in improving Company’s brands awareness.
· Ensure prompt delivery of the Company’s products and services as soon as orders and payments are made.
· Negotiate and close sales deals by agreeing on the terms and conditions of the contract.
· Follow up on after sales activities in order to ensure customers satisfaction
· Communicate new product development and prices to new and existing clients.
· Build strong, long-lasting customer relationships by collaborating with customers and understanding their needs.
· Identify product and services improvements by remaining up to date on industry trends, market activities and competitors.
· Collect market information and conduct competition analysis including product and price comparisons.
Customer support
· Respond promptly to customer inquiries via various channels such as phone, email, and chat
· Provide accurate and detailed information about solar products, services and installations.
· Assist customers in navigating the solar energy system purchasing process, explaining options and addressing concerns.

· General administrative duties as assigned