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Training Specialist

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Job Description/Requirements

Job Title: Training Specialist

Location: Lagos, Nigeria

Skills Needed

  • Strong in written, verbal, and technical communication.
  • Proficient in Mac OS X, iOS, Windows, Linux; includes installation, training, support.
  • Knowledgeable in networking (TCP/IP, DNS, FTP, POP3, IMAP, SMTP, Bonjour), server administration (LDAP, Open Directory), and support tools (Remote Desktop, Automator, Parallels Desktop, VirtualBox, TeamViewer).
  • Experienced with Office Tools (MS Office, Keynote, FileMaker, LibreOffice, iWork).
  • Familiar with mobile devices (iPhone, iPad) setup, training, and support.

Profile Expectations

  • Proficient in training needs analysis and technical writing
  • Excellent in customer service, composure, presentation, and communication
  • Flexible schedule, proven track record of meeting/exceeding goals.
  • Quick learner, open to role evolution
  • Entrepreneurial and collaborative

Key Criterion

Must have below or updated certifications –

  • Apple Certified Support Professional (ACSP) OS 10.6-10.10
  • Apple Certified Technical Coordinator (ACTC) OS 10.8, 10.10
  • Apple Certified Trainer (ACT) OS 10.9, 10.10


























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