New
2 days ago
Customer Service Officer
Noble Financial Solutions Ltd.
Customer Service & Support
Banking, Finance & Insurance
NGN
150,000 - 250,000
Easy Apply
Job Summary
We seek a suitable candidate for this position.
- Minimum Qualification : Diploma
- Experience Level : No Experience
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Communicate with customers through phone, email, online chat, etc., provide financial product consultation and sales support
- Identify customer needs, recommend appropriate financial solutions, and promote sales conversion
- Maintain customer relationships, improve customer satisfaction and loyalty
- Handle customer inquiries, questions, and complaints, and provide timely and effective solutions
- Record customer interaction information and maintain data in the company's CRM system
Requirements:
- High school education or above, sales or customer service experience preferred
- Excellent communication and interpersonal skills.
- Have a strong team spirit.
- Goal-oriented, with sales skills and customer service awareness
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