Sales Executive

Responsibilties:

Sales:

• Develop and implement effective sales strategies to maximize revenue and market share.
• Monitor sales performance and analyze sales data to identify areas for improvement and develop action plans accordingly.
• Achieve and exceed sales targets.
• Drive sales growth by setting ambitious sales targets.

Experiential Marketing:

• Plan, coordinate, and execute engaging experiential marketing events, such as product demonstrations, pop-up shops, and promotional campaigns.
• Collaborate with the marketing team to develop innovative strategies that drive brand awareness and customer engagement.
• Ensure brand consistency and messaging across all experiential marketing activities.
• Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and improvement.

Customer Experience:

• Create an exceptional experience for customers throughout their journey with us across various touch points, fostering long-term relationships and loyalty.
• Act as a brand ambassador by embodying the brand's values and demonstrating expert knowledge of the brand and products.
• Deliver exceptional customer service by providing help with educating customers and customizing product selection to create a seamless shopping experience
• Handle customer inquiries, complaints, and feedback, ensuring timely resolution and customer satisfaction.

Reporting and Analysis:

• Prepare regular sales reports and performance analysis for management, highlighting key metrics and insights.
• Monitor market trends, consumer behaviour, and competitive landscape to identify opportunities and challenges
• Utilize data-driven insights to optimize sales strategies, improve customer experiences, and drive business growth

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• Minimum of 4 years experience in sales, preferably in the skincare, beauty, hospitality or personal care industry.
• Strong understanding of experiential marketing principles and techniques.
• Excellent interpersonal and communication skills, with the ability to engage and connect with customers.
• Demonstrated ability to achieve sales targets and deliver outstanding results.
• In-depth knowledge of skincare products, ingredients, and industry trends
• Exceptional organizational and time management skills, with the ability to multitask and prioritise effectively.
• Analytical mindset, with the ability to interpret sales data and make data-driven decisions.
• Proficiency in Microsoft Office suite.