Job Summary
Our Client, a Beauty/Skincare company, is seeking an enthusiastic and results-oriented Sales Executive to join their dynamic team at a leading skincare brand. As a Sales Executive, you will be responsible for driving sales, increasing brand awareness, and creating exceptional customer experiences through various experiential sales & marketing.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 4 years
Job Description/Requirements
Responsibilties:
Sales:
- Develop and implement effective sales strategies to maximize revenue and market share.
- Monitor sales performance and analyze sales data to identify areas for improvement and develop action plans accordingly.
- Achieve and exceed sales targets.
- Drive sales growth by setting ambitious sales targets.
Experiential Marketing:
- Plan, coordinate, and execute engaging experiential marketing events, such as product demonstrations, pop-up shops, and promotional campaigns.
- Collaborate with the marketing team to develop innovative strategies that drive brand awareness and customer engagement.
- Ensure brand consistency and messaging across all experiential marketing activities.
- Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and improvement.
Customer Experience:
- Create an exceptional experience for customers throughout their journey with us across various touch points, fostering long-term relationships and loyalty.
- Act as a brand ambassador by embodying the brand's values and demonstrating expert knowledge of the brand and products.
- Deliver exceptional customer service by providing help with educating customers and customizing product selection to create a seamless shopping experience
- Handle customer inquiries, complaints, and feedback, ensuring timely resolution and customer satisfaction.
Reporting and Analysis:
- Prepare regular sales reports and performance analysis for management, highlighting key metrics and insights.
- Monitor market trends, consumer behaviour, and competitive landscape to identify opportunities and challenges
- Utilize data-driven insights to optimize sales strategies, improve customer experiences, and drive business growth
Requirements:
- Bachelor's degree in business, marketing, or a related field.
- Minimum of 4 years experience in sales, preferably in the skincare, beauty, hospitality or personal care industry.
- Strong understanding of experiential marketing principles and techniques.
- Excellent interpersonal and communication skills, with the ability to engage and connect with customers.
- Demonstrated ability to achieve sales targets and deliver outstanding results.
- In-depth knowledge of skincare products, ingredients, and industry trends
- Exceptional organizational and time management skills, with the ability to multitask and prioritise effectively.
- Analytical mindset, with the ability to interpret sales data and make data-driven decisions.
- Proficiency in Microsoft Office suite.
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